Policies & Agreements
All ZuKeepr legal documents in one place.
All documents Final v1.0 — effective May 13, 2026.
Core Policies
Terms of ServiceThe agreement between you and ZuKeepr governing use of the Platform
Privacy PolicyHow we collect, use, retain, and protect your personal information
Refund PolicyPlatform fee refunds, subscription cancellations, and dispute process
Cookie PolicyHow we use cookies and similar tracking technologies
DisclaimerLimitations of liability, platform role, and no-professional-advice notice
User Agreements
Parent AgreementRole-specific terms for parent accounts — fees, applications, enrollment, conduct
Daycare AgreementRole-specific terms for daycare providers — verification, fees, Stripe Connect, conduct
Conduct & Safety
Acceptable Use PolicyWhat's allowed and prohibited on ZuKeepr — all users
Community GuidelinesStandards for reviews, messaging, and respectful conduct
Children's Privacy NoticeHow we handle children's information under COPPA and Canadian law
Legal & Compliance
DMCA & Copyright PolicyHow to submit copyright takedown notices and counter-notifications
Data Processing AgreementData-controller responsibilities between ZuKeepr and daycares (PIPEDA / U.S. state law)
Accessibility StatementOur WCAG 2.1 AA commitment and how to report barriers
Questions about any of these documents? support@zukeepr.com
Previous document versions are available on request at support@zukeepr.com.